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‘In my foreword to the report of the Independent Medicines and Medical Devices Safety Review, I did not attempt to summarise all our nine recommendations or other aspects of our review…’

‘If we listen to patients, they will give us the route map to success.  We will have better patient safety, improved staff retention and better finances…’

Imagine a world where we get the information about medicines and medical devised that we need to make the right choices about our healthcare.  And those that deliver care to us get the right information to share with us so that we give truly informed consent. 

We use our blog to talk about our work, highlight successes and share what we’re learning. Blogs are a personal way of engaging with our users, so please write as you speak, as an individual rather than an organisation or team.

My role as Patient Safety Commissioner is to promote the safety of patients in relation to medicines and medical devices and to promote the importance of listening to the views and experience of patients and the public.  But we shouldn’t need a new statutory role to tell us this – the whole system should be listening continuously to patients and acting on their feedback.

The Cumberlege report, First Do No Harm, revealed that patients did not feel heard, did not have the information needed to make the right decision about their care, could not trust the answers or that the system prioritised their and their families safety.