There is a fragility at the top of the health system, a lack of individual accountability. There is infantilisation of people who have been selected to be expert and dysfunction in the relationships between…
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‘Patients and families can be agents of improvement’
More than 20 years ago, my husband and I took our 15-year-old son Lewis to an American children’s hospital for elective thoracic surgery. Our 10-year-old daughter accompanied us. Four days later we made the lonely trip home with only our daughter. Our son left the hospital via another route: the morgue…
‘Principles provide the opportunity to do things differently’
Enormous emphasis has been placed on patient safety in the NHS in recent years and good progress has been made, for example, through the NHS Patient Safety Strategy, which at its core seeks to improve the way…
Annual Report 2023-24
‘Patients inspired me to create a new service’
The national implementation of Martha’s Rule is a major step forward in the commitment to improve patient safety. It is a shame that it has come about following the unnecessary tragic death of 13-year-old Martha Mills. Unfortunately, Martha and her family are not the only ones to suffer…