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‘Patients inspired me to create a new service’
The national implementation of Martha’s Rule is a major step forward in the commitment to improve patient safety. It is a shame that it has come about following the unnecessary tragic death of 13-year-old Martha Mills. Unfortunately, Martha and her family are not the only ones to suffer…
‘A quiet revolution in patient safety’
Patient safety is at the heart of everything we do – how often have we heard this being stated by leaders of healthcare organisations? And yet, report after report on scandals which have happened in the…
Making change happen at scale
How do we make change happen at scale across a complex health system? It has been said that the best way to understand something is to try to change it. Through the sprint policy development meetings to devise the plan to make Martha’s Rule a success in England, we heard from…
Martha’s Rule Sites
‘How the Patient Experience Library is helping to embed patient voice’
The Patient Safety Commissioner’s strategy aims to ‘embed patient safety and patient voice throughout the healthcare system’. This really matters. Time and again, it is patients and families who are sounding the alarm on healthcare safety…