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Listening to Patients

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‘Patients inspired me to create a new service’

The national implementation of Martha’s Rule is a major step forward in the commitment to improve patient safety. It is a shame that it has come about following the unnecessary tragic death of 13-year-old Martha Mills. Unfortunately, Martha and her family are not the only ones to suffer…

17 July 2024

‘A quiet revolution in patient safety’

Patient safety is at the heart of everything we do – how often have we heard this being stated by leaders of healthcare organisations? And yet, report after report on scandals which have happened in the…

10 July 2024

Making change happen at scale

How do we make change happen at scale across a complex health system? It has been said that the best way to understand something is to try to change it. Through the sprint policy development meetings to devise the plan to make Martha’s Rule a success in England, we heard from…

3 July 2024

Martha’s Rule Sites

Addenbrooke's Hospital Watford General Hospital Princess Alexandra Hospital Colchester Hospital Bedford Hospital Southend Hospital Basildon Hospital Broomfield Hospital Peterborough City Hospital Lister Hospital West Suffolk Hospital Luton and Dunstable University Hospital James Paget University Hospital The Queen Elizabeth Hospital Norwich University Hospital Ipswich Hospital University Hospital Lewisham The Royal Marsden Hospital , Chelsea The Royal [...]

‘How the Patient Experience Library is helping to embed patient voice’

The Patient Safety Commissioner’s strategy aims to ‘embed patient safety and patient voice throughout the healthcare system’. This really matters. Time and again, it is patients and families who are sounding the alarm on healthcare safety…

14 May 2024

‘Getting it right for the most vulnerable means it is better for everyone.’

Getting it right for the most vulnerable means it is better for everyone. This applies as much to improving patient safety as anywhere else. We need to identify harmful events and put controls and systems in place to prevent them…

29 April 2024
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