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Listening to Patients

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‘It is up to us to seize the opportunities from Darzi’

To celebrate World Patient Safety Day, I have spoken with and learned from global patient safety leaders at the Patient Safety Movement Foundation, the World Health Organisation, the Women in Medicine International Network, and…

25 September 2024

‘It is up to us to create a new and safer system for the future’

To celebrate World Patient Safety Day 2024, which this year focused on improving diagnostics for patient safety, I spoke with and learned from global patient safety leaders at the Patient Safety Movement Foundation, the World Health Organisation, the Women in Medicine International Network, and the HSJ Patient Safety Congress.

23 September 2024

‘Leaders must be empowered not infantilised’

There is a fragility at the top of the health system, a lack of individual accountability. There is infantilisation of people who have been selected to be expert and dysfunction in the relationships between…

3 September 2024

Learning for Martha’s Rule in Wales

Eirian Edwards and Chris Subbe explain how they have implemented the new initiative in Wales. In April 2023 we officially launched the Call 4Concern service for all adult patients admitted to our hospital in Bangor, as the first site in Wales to…

30 August 2024

‘Patients and families can be agents of improvement’

More than 20 years ago, my husband and I took our 15-year-old son Lewis to an American children’s hospital for elective thoracic surgery. Our 10-year-old daughter accompanied us. Four days later we made the lonely trip home with only our daughter. Our son left the hospital via another route: the morgue…

2 August 2024

‘Principles provide the opportunity to do things differently’

Enormous emphasis has been placed on patient safety in the NHS in recent years and good progress has been made, for example, through the NHS Patient Safety Strategy, which at its core seeks to improve the way…

24 July 2024
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