First Do No Harm, the independent review of the safety of medicines and medical devices led by Baroness Julia Cumberlege, found that patients’ voices were ignored, and that the health system did not listen and act, but was defensive, dismissive, and disjointed. As the first ever Patient Safety Commissioner I have been listening to patients and patient safety experts to understand what needs to improve.
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Summary The Patient Safety Commissioner (PSC) acts as a champion for patients and works to drive improvement in the safety of medicines and medical devices. Dr Henrietta Hughes, the PSC, is an independent point of contact for patients, giving voice to their concerns with regard to medicines and medical devices. She will support the NHS [...]
The Patient Safety Commissioner The role of the first Patient Safety Commissioner in the world was created by the government after a recommendation from the Independent Medicines and Medical Devices Safety Review in 2020, First Do No Harm, conducted by Baroness Cumberlege. Her review uncovered a health system that failed to listen to patients, specifically [...]
Initiatives Patients need to be involved in all aspects of the design and delivery of healthcare and to make quality improvements that prevent harm. Here are examples of where working in partnership with patients and families, listening to patients’ voice and acting upon their concerns have made positive changes. If you have an initiative that [...]
PSC patient resource on pelvic mesh complications Patients told us that their GP may not be aware of signs or symptoms of complications of pelvic mesh, or about the new Specialist Pelvic Mesh centres. Working with patient groups and professionals, we have developed a letter for patients to download and bring to their GP to [...]