In the lead up to World Patient Safety Day on 17 September, we are running a series of blogs from a range of experts considering different aspects of patient engagement and participation. The first is from Sue Strudwick, a Patient Safety Partner at Kingston Hospital, on involving patients in policy-writing.
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‘What stops us listening to patients’
I’m a medical educator and for many years I have trained doctors and other health professionals to become better listeners. Nearly all the people I have taught have thought they were good at listening but then found how to do so better.
‘How predictive analytics and AI can prevent patient harm’
Over the past few years, technology has been a driver for better patient care, from the proliferation of electronic medical records, continuous monitoring on general floors, to data analytics turning output from multiple inputs into useful information that can improve health, wellbeing, and patient outcomes.
‘Positivity and abundance – shadowing the PSC’
As a patient, it is often hard to find patience during changes of regulation for a chronic condition. Whether it is changing medicines, doctors, time zones, or even diagnoses, finding trust in the process is inevitably challenging.
‘We need to improve the end-to-end process of decision-making and consent’
There is a consensus that improving consent will help patients understand the benefits and risks of the procedure they are considering, as well as the benefits and risks of the alternatives, including doing nothing…
‘The value of submitting a Yellow Card report cannot be overstated’
Established in 1964 to protect and improve patient safety, the Yellow Card scheme is the Medicines and Healthcare products Regulatory Agency’s (MHRA) system for collecting suspected side effects or adverse incidents involving medicines, vaccines, and medical devices.