I’m a medical educator and for many years I have trained doctors and other health professionals to become better listeners. Nearly all the people I have taught have thought they were good at listening but then found how to do so better.
Over the past few years, technology has been a driver for better patient care, from the proliferation of electronic medical records, continuous monitoring on general floors, to data analytics turning output from multiple inputs into useful information that can improve health, wellbeing, and patient outcomes.
As a patient, it is often hard to find patience during changes of regulation for a chronic condition. Whether it is changing medicines, doctors, time zones, or even diagnoses, finding trust in the process is inevitably challenging.
There is a consensus that improving consent will help patients understand the benefits and risks of the procedure they are considering, as well as the benefits and risks of the alternatives, including doing nothing…
Established in 1964 to protect and improve patient safety, the Yellow Card scheme is the Medicines and Healthcare products Regulatory Agency’s (MHRA) system for collecting suspected side effects or adverse incidents involving medicines, vaccines, and medical devices.
At the World Patient Safety Movement Summit at the beginning of June I had the pleasure to meet with and hear from Don Berwick, the leading authority on healthcare improvement.
